FAQ

Frequently Asked Questions

Quha Zono X

Who are Quha Zono mice for?
How does the double click assistant work?
What options there are for dwell click?
Why is the cursor drifting when I am not moving the mouse?
Why are gestures not working?
How do I replace the battery?
Why has the mouse cursor suddenly disappeared/stopped?
Why are the mouse cursor movement jumpy/not smooth?

Quha Zono 2

Who are Quha Zono mice for?
Are Quha Zono and Zono 2 medical devices?
Are Quha Zono mice compatible with Apple devices?
What makes Quha Zono mice different?
How can I make a click?
How does the double click assistant work?
What options there are for dwell click?
How can I be sure that the settings are stored in Quha Zono or Zono 2, because there is no OK or Apply button?
Why does it take a while until the mouse cursor starts to move when Quha Zono or Zono 2 is moved?
Why is my mouse not charging when it is connected to a USB charging cable?
Can I use two USB receivers with one Quha Zono or Zono 2 mouse?
Why is the cursor drifting when I am not moving the mouse?
My USB receiver is connected to the computer, but I can’t see the cursor on screen.
Can I use Quha Zono 2 Setup software with my older Windows?
Why does Zono 2 turn itself off before 60 hours have passed? The battery has been charged before usage.
How do I center the cursor?
How do I scroll in Android?
Why are gestures not working?
How do I replace the battery?
Why has the mouse cursor suddenly disappeared/stopped?
What to do when the mouse doesn’t respond to movements and shows solid green light?

Quha Zono

Who are Quha Zono mice for?
Are Quha Zono and Zono 2 medical devices?
Are Quha Zono mice compatible with Apple devices?
What makes Quha Zono mice different?
How can I make a click?
How does the double click assistant work?
What options there are for dwell click?
How do I scroll in Android?
What are the vibration attenuations 1, 2 and 3?
How can I be sure that the settings are stored in Quha Zono or Zono 2, because there is no OK or Apply button?
Why does it take a while until the mouse cursor starts to move when Quha Zono or Zono 2 is moved?
Why is my mouse not charging when it is connected to a USB charging cable?
Can I use two USB receivers with one Quha Zono or Zono 2 mouse?
Why is the cursor drifting when I am not moving the mouse?
How do I center the cursor?
Why does Zono turn itself off before 30 hours have passed? The battery has been charged before usage.
My USB receiver is connected to the computer, but I can’t see the cursor on screen.
Can I use Quha Zono Setup software with my older Windows?
Why are gestures not working?
How do I replace the battery?
What to do when the mouse doesn’t respond to movements and shows solid green light?